Stoke X Troubleshoot
Stoke X - Board Doesn't Charge
If your Stoke X isn’t charging, follow these steps to diagnose and resolve the issue. Before assuming the board has an issue, inspect the charger and charge port:. Your charger’s LED will indicate its status:. If possible, test your charger with anot
Stoke X - Fluctuating Battery Percentage
If your Stoke X’s battery percentage is inconsistent or dropping unexpectedly, follow these steps to assess the issue. Before reaching out to support, check the battery data directly on your Phaze remote:. If you notice unusual voltage readings or th
Stoke X - Odd Noises
Your board has multiple moving parts, and various noises can indicate different issues. Here’s how to identify and resolve them. A loose nut, bolt, or damaged bearing could be the cause. Try to pinpoint the source:. Usually caused by the driveline:.
Stoke X - Not Getting Advertised Top Speed
If your board isn’t hitting its top speed, there are a few settings and factors to check before reaching out to support. If the speed metric (kph/mph) on your remote is yellow, this means the Speed Limit setting is enabled. Incorrect wheel settings w
Stoke X - Board Doesn't Turn On
If your Stoke X isn’t turning on, follow these steps to safely check the board before contacting support.Step 1: Check if the Board is ChargingPlug the charger into the board and observe the charger LED and fan:Green light — the charger is powered bu
Stoke X - Motor Concerns
If your Stoke X’s motor isn’t performing right, it’s important to pinpoint the issue before replacing parts. This guide will help you diagnose motor concerns and isolate the problem. 📺 Watch the full tutorial:. 1. Identify the Issue. 2. Swap the Mot
Stoke X - Reduced Range
Many factors can affect overall range, including riding style, terrain, environment, ambient temperature, battery age, tyre pressure, and rider weight. If you've noticed a sharp decrease in range and don't believe it’s due to any of these factors, re
Stoke X - Phaze Remote Won't Take/Hold Charge
Inspecting and Troubleshooting the Phaze Remote Charging Issue. Check the Charge Port – Inspect the USB-C charge port on your Phaze remote to ensure it’s free from dust, debris, or damage. Test a Different Cable & Charger – Use a different USB-C cabl
Stoke X - Remote Concerns
If you're experiencing issues with your Phaze remote, such as connection problems, difficulty changing speed modes, the remote not turning off, erratic board response, or general connectivity concerns, follow these steps to diagnose and resolve the i