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Renegade Diablo - Reduced RangeUpdated 25 days ago

Many factors can affect overall range, including riding style, terrain, environment, ambient temperature, battery age, tyre pressure, and rider weight. If you've noticed a sharp decrease in range and don't believe it’s due to any of these factors, read on.

Ambient temperature

    •    Lithium-ion batteries give their best performance at about 77 °F (our advertised range is based on this figure).

    •    At 50 °F, expect roughly 25 % less power.

    •    At 32 °F, the loss can reach 50 %.

    •    Riding in weather below 59 °F will usually cut range noticeably.

Tire pressure – the most common cause

    •    Check all-terrain tires often.

    •    Recommended pressure sits between 40 – 50 psi.

    •    Anything around 20 psi or lower can more than halve range because rolling resistance rises sharply.

Other Troubleshooting Steps

If you susp e is with the board itself and not one of the above factors, try recalibrating the Battery Management System (BMS):

  1. Ride the board until it completely turns off – keep riding past 0% until the board no longer powers on (blue power light off).
  2. Charge the board to full in a single charge – wait until the charger light turns green.
  3. Repeat this process twice – this should help recalibrate the BMS.

If the board is still experiencing reduced range or the battery percentage is not dropping in 1% increments, contact our tech support team for further assistance.

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